Standard Terms & Conditions policies
A non-refundable deposit payment is required at the time of booking to secure your place onto your chosen course.
The remaining balance is due 14 days prior to the course commencing.
Should you have a discount code, gift voucher, offer or other credit on file applicable, please ensure you apply this at the time of making payment as these cannot be applied retrospectively once payment has been made. Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction.
All course fees are non-refundable and non-transferable.
Halo Beauty Academy is unable to offer refunds for cancellations outside of our control, i.e. adverse weather conditions, terrorist attacks, flooding, industrial action or Visa refusals. An alternative training date will be offered. The Academy is not responsible for any loss of income, accommodation/travelling costs students may incur due to the cancellation of courses.
Cancellation or Transfer of Training Dates
Rescheduling Requests & Fees
In the event of a genuine reason for cancellation (proof of which may be required); of a confirmed training date notified prior to the booked training date, a request for a transfer will be considered at the discretion of Halo Beauty Academy (subject to availability). If successful, an administration fee of £25.00 per course date will be charged. Non-attendance where no prior notice is given will be handled at the discretion of Halo Beauty Academy and may result in loss of course fees. This is applicable only to courses booked at full price only.
Should you be unable to attend a confirmed training date for medical reasons, a valid medical certificate covering the named student and day of the booked training will be required to waiver the fee to reschedule. Under medical or compassionate circumstances (proof of which may be required) and where immediate reschedule might not be possible; a credit for all or part of the course fee may be placed on file as a gesture of goodwill. Credits will be valid towards training courses only and run for a period of up to 6 months from the date of issue at which time the course fees would be forfeited. No refund of course fees can be issued.
In the first instance, please contact our team at firstname.lastname@example.org regarding your reschedule request (or non-attendance), who will respond within 24 working hours.